DATA PROTECTION AND DATA SECURITY POLICY
1. Personal Data We Collect
We may collect and process the following types of personal data about you:
Information you provide voluntarily: This includes information that you provide when you fill in forms on our Site, subscribe to our newsletter, make a purchase, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.
Automatically collected information: When you visit our Site, we may automatically collect certain information about your device, including your IP address, browser type, referring website, pages you viewed, and the dates and times of your visits.
2. How We Use Your Personal Data
We may use your personal data for the following purposes:
To provide and maintain our services;
To process your orders and payments;
To communicate with you, including responding to your inquiries and providing customer support;
To send you marketing communications, with your consent where required by law;
To analyze how our services are used, and to improve and customize our Site;
To comply with legal obligations; and
To protect our rights and interests.
3. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.
4. Data Security
We are committed to ensuring that your personal data is secure. We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction.
5. Your Data Protection Rights
You have certain rights with respect to your personal data, including the right to access, correct, or delete your personal data. You may also have the right to object to or restrict certain types of processing, and to request data portability. To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
6. Contact Us
8. Destruction of Customer Data on Mobile Devices
We take the security and privacy of your personal data seriously, including data stored on mobile devices. When it comes to customer data stored on mobile devices, we adhere to strict protocols to ensure secure deletion when necessary. Here's how we handle the destruction of customer data on mobile devices:
Regular Data Audits: We conduct regular audits of data stored on mobile devices to identify and assess the need for data deletion.
Secure Deletion Practices: When customer data is no longer needed or upon request for deletion, we employ secure deletion methods to ensure that the data is irreversibly erased from our mobile devices. This may include overwriting data, factory resetting devices, or using specialized software tools for secure data deletion.
Employee Training: Our employees are trained on the importance of secure data handling and the proper procedures for deleting customer data from mobile devices. We emphasize the importance of following company policies and guidelines to safeguard customer information.
Monitoring and Oversight: We maintain oversight and monitoring mechanisms to ensure compliance with our data destruction policies. This includes tracking data deletion activities, conducting regular reviews of our processes, and implementing any necessary improvements to enhance data security.
Documentation and Record-keeping: We maintain records of data deletion activities on mobile devices, including the date, method, and justification for deletion. This documentation helps us demonstrate compliance with data protection regulations and respond to inquiries from regulatory authorities or individuals regarding data handling practices.
By implementing these measures, we strive to minimize the risk of unauthorized access to customer data on mobile devices and ensure that data is securely deleted when no longer needed.
Last Updated: 26/01/2024